Frequently asked questions
Frequently Asked Questions
If we see that this section is useful for you and there is a need, we will add new questions here. Please, before contacting Customer Support read carefully this section.


Account Questions
How can I access the account?

If you are a registered user of rundeposit.com , please enter your username and password in the appropriate fields at the top of the website and click the "Login to Account" button. You will be redirected to your account automatically as soon as you have done the above


How can I edit my personal information in my account?

Log into the account and click "Edit Account" to enter the personal information page where you will be able to modify your data. Save the changes when all necessary data are entered. However, you may not modify your e-mail and e-wallet data because this function is disabled for security reasons. If you want to change these data, please contact us and include your secret questions and secret answer in your message.


What if I can't log into my account because I forgot my password?

Click on forgot password link, enter your username or e-mail and your login data will be sent to your e-mail address.


Investment Questions
How can l invest with rundeposit.com

To make a investment you must first become a member of rundeposit.com. Once you are signed up, you can make your first deposit. All deposits must be made through the Members Area. You can login using the username and password you receive when signup.


What is the minimum/maximum amount allowed to deposit?

Currently we have an introductory low deposit minimum amount of $25 and going up to $200000 which is the maximum allowed for a single deposit and depends on your investment plan. You are able to check min. and max. amount for each plan in our main page and your account menu "Make Deposit"


These payment systems are not working in my country. What can I do?

You can use Bitcoin. It is a reliable & anonymous payment system. It works worldwide. You can also use Bank Wire Transfer, which also works worldwide.


Withdrawal Questions
What is the minimum amount for Bitcoin withdrawal ?

The minimum amount for withdrawal via Bitcoin is $5


What could be the reason for the delay more than 48 hours?

There are several reasons for failure to pay: The e-currency account number, which is to be specified during registration, is missing or incorrect. You have balance limit imposed on your e-currency account. Please contact e-currency provider to sort this problem out.


Can there be delays on a withdrawal request?

The delay of a withdrawal sometimes can happen because of an unstable operation of payment systems or some maintenance work on the website. In such case the website administration has to wait for normalization of the situation and only then may pay out. It can take several hours up to 2-3 days; therefore we encourage you to be tolerant. In case of a long pause we will inform on all current conditions by means of our forms of communication.


Affiliate program questions
Do I need to have active investment in order to participate in your affiliate program?

No, It is free to earn from our affiliate program without having to make an investment with our company. You only need to open an account and start to promote our site.


What are "E-currencies"? Why do you use them?

We offer 1%-3%-5%-7%-10% referral commission program to our customers. It is a good way to make extra money. By inviting more people to our investment programs, you will instantly receive 1%-10% ref commission from every deposit your referrals made.


Can I recommend myself for commission and bonus?

No, recommending yourself is deemed as a kind of cheating and extremely





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